General Customer Service Survey

The Office of the City Clerk's goal is to provide the best possible service to our constituents as well as colleagues. Please take a few minutes to complete this survey so we know what we are doing well and what we can do better. Your survey will be completely anonymous. Your feedback will guide us in refining and developing the services we provide to you.
1. OTH - Please describe the service you were looking for:

2. OTH - Did staff listen to and understand your request?

3. OTH - Was the service provided in a courteous and knowledgeable manner?

4. OTH - Was your request completed in a timely manner?

5. OTH - Please rate your overall experience. For Average & Fair experience please explain in Comments box below.

6. OTH - Comment:


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