Records Management and/or Archive Services (RMA) Survey

The Office of the City Clerk's goal is to provide the best possible service to our constituents as well as colleagues. Please take a few minutes to complete this survey so we know what we are doing well and what we can do better. Your survey will be completely anonymous. Your feedback will guide us in refining and developing the services we provide to you.
1. RMA - What service did you request?

2. RMA - Was the response to your request promptly addressed?

3. RMA - Was the staff helpful with providing the appropriate Retention Schedule & Classification for your records?

4. RMA - Did your request require a physical visit to the Municipal Archives and Records Facility or City Hall?

5. RMA - Was staff accommodating with facilitating the access of your records?

6. RMA - Was the service provided in a courteous and knowledgeable manner?

7. RMA - If request was for archives, What is your primary interest of research?

8. RMA - How did you learn about the City of San Antonio Municipal Archives & Records?

9. RMA - Where do you reside? (City / State / Province)

10. RMA - Comments:


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