1. What method did you use to contact the 311 Customer Service Office?

2. Please rate the speed in which your call was answered.

3. How easy was it to use 311?

4. How likely are you to use 311 again?

5. Did you use 311 for information or to request a city service?

6. Please rate your overall experience with the 311 Customer Service Office.

7. To better serve you, please provide additional feedback regarding the 311 Customer Service Office.

If you would like to be contacted regarding your feedback, please provide the following information:

Phone Number:

Email Address:

For internal use only, please provide the following demographic information:
A. What is your gender?

B. Please identify your race/ethnicity from the following list. Check all that apply.

C. What is your age?

D. Please provide your zipcode.


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