General Information

Preferred Language

Select your primary language (English or Spanish). This helps us ensure that future communications.

Personal Contact Details

• First Name & Last Name: Enter your legal first and last name as it appears on official documents.
• Phone Number: Provide a primary phone number where staff can reach you regarding your application.
• Email: Provide a valid email address to receive confirmation, updates, and messaging regarding your request.

Property & Location Information

Address of Home Needing Services

Type the address of the property that requires repairs or rehabilitation. As you type, an autocomplete dropdown will appear. Please select your address from the suggestions. Note: Services are restricted to properties within the city limits.

Council District

This field is populated automatically once you select your property address from the autocomplete menu. You do not need to manually enter a council district number.

Eligibility & Household Questions

Homeownership & Residency

• Are you asking for your home or for someone else?: Indicate whether you are the homeowner applying for yourself, or if you are filling this out on behalf of a relative, client, or neighbor.
• Do you own your home?: Select Yes or No. Program eligibility often depends on homeownership status.
• How many people live in your home?: Enter the total count of all full-time residents living in the household, including adults and children.

Health & Family Conditions

• Child Testing Positive for Lead: Select Yes if any child residing in the household has received a positive blood lead level test result.
• Pregnancy Status: Select Yes if any current resident of the household is pregnant.
• Children Under 5 Years Old: Select Yes if any children under the age of 5 live in the home or visit/spend more than 6 hours per week at the residence.

Selecting a Program

Choose the option that best fits your immediate needs:

• Roof Repair/Replacement
• Green & Healthy Homes
• Home Rehab

Income Information

You must report all household income sources to determine program eligibility. You can add multiple income sources or remove them as needed.

• Source of Income: Specify where the income comes from (e.g., employment, Social Security, disability, pension).
• Pay Frequency: Select how often you get paid.
  • If paid hourly: Enter the average hours worked per week.
  • If paid daily: Enter the average days worked per week.
• Amount Per Paycheck: Enter the precise total dollar amount received each pay period before taxes.
• Total Annual Income: Enter or view your calculated annual gross income based on the reported sources.
• Removing an Entry: Use the "Remove" option next to an income line if it was entered by mistake.

Required Documents

Depending on the program options and answers selected in your form, specific supporting documents will be required to verify your eligibility. Please ensure you have clear copies of the following ready for submission:

• Proof of Identity: Government-issued ID (Driver's License, State ID, Passport).
• Proof of Homeownership: Property Deed, Tax Statement, or Mortgage Statement.
• Proof of Income: Recent pay stubs (last 30-60 days), W-2 forms, or annual benefit statements (Social Security, pension, etc.).
• Utility Bills: Recent electric, gas, or water bill to confirm occupancy.
• Medical/Lead Verification: Test documentation if indicating a positive lead test result for a child in the home.

Messaging System

If you have specific questions about your application, or want to follow up with program staff:

1. Navigate to the NHSD Messaging section on your account dashboard by selecting your submitted form.
2. Type your message directly into the text box provided.
3. Click Send Message to submit your query directly to an assigned caseworker or program staff member.
4. Replies from staff will appear in your messaging history and may also trigger an email notification.

Contact Information

Program Support
If you have questions, need help using the form, or need help with an active/past project, contact:
Email: NHSDHousingProduction@sanantonio.gov
Phone: 210-207-6459.