The City of San Antonio Police Department (“City”) seeks proposals from qualified respondents interested in providing administration of the SAPD's Alarm Permit Program. Services include, but are not limited to, administering the issuance and renewal of alarm permits, collection of all related alarm fees for new permits, renewal permits and false alarms, and decrease the amount of officer resources required to respond to false alarm responses. The City’s overall goals related to this contract are to improve quality controls, customer service, and assist in recovering costs for false alarm response. The City of San Antonio Municipal Code requires all alarm systems operating with the City to have a valid permit issued by the San Antonio Police Department upon activation of the alarm system. The San Antonio Municipal Code identifies alarm permitting requirements and definitions.
Date Issued: October 30, 2023
Due Date & Time: December 4, 2023 at 11:00 a.m., Central Time.
Pre-Submittal Conference: A Pre-Submittal Conference is scheduled, for Friday, November 3, 2023, at 2:30 p.m. Central Time. The Pre-Submittal Conference will be held via WebEx meeting. Respondents may join the WebEx using the following instructions:
Join by phone: 1-415-655-0001
Meeting number (access code): 2634 456 5675
Meeting password: RQpuayBu833
Meeting Link: https://sanantonio.webex.com/sanantonio/j.php?MTID=m8aba9dfc698d1a72b7f5e506e40f2345
To view this solicitation, go to the SAePS portal;
https://supplierservice.sanantonio.gov/irj/portal. If you have not completed the City’s SAePS Vendor
Registration, you must do so in order to view the solicitation and submit a response. Questions regarding registration may be submitted to Vendor Support at (210) 207-0118 or by email at vendors@sanantonio.gov with "SAePS Portal"on the subject line so this can be expedited.